Annual Water Quality Report

We are happy to provide you with our Annual Consumer Confidence Report (CCR). You get a summary of the quality of water we deliver each day. We work hard to provide you with safe, dependable drinking water and continually improve our water treatment and distribution process while protecting our water resources.

To obtain a copy of the 2024 Water Quality Report – Click on the this link: 2024 CCR

If you would like for us to mail a hard copy of the Annual Water Quality Report, please call the office at (606) 845-3981.

Any questions regarding the Consumer Confidence Report may be directed to Joshua Stacy, Superintendent by calling (606) 845-3981

The Fleming County Water Association Rates & Charges, Rules and Regulations for furnishing Water service is filed and approved by the Kentucky Public Service Commission.  The Rules and Regulations set forth the procedures for how we operate our system, including our monthly rates, Special Non-recurring charges, billing procedures, Utility Discontinuance of Service for non-payment, and various operation guidelines for the System.

The Rules and Regulations are set forth for all customers of the system.  You may download a copy of the Rules and Regulations here:

Rules and Regulations

If you have any questions concerning our Rules and Regulations, please contact Joshua Stacy, Superintendent at (606) 845-3981

NEW METER SERVICES

Meter Tap Fee (¾” Meter) is $1,458.00 + Deposit and Membership Fee

All new taps require a Deposit and must remain on for 12 months.

We also offer larger meters depending on the volume of water needed. We have 1” and larger meters that will be priced at the actual cost of installation.

DEPOSITS

Residential          $  72.00

Agricultural         $137.00

Commercial        $  72.50

MONTHLY WATER RATES

The following rates and charges are prescribed for the customers in the area served by Fleming County Water Association. These rates were approved by order of the Kentucky Public Service Commission in Case No. 2024-00275 dated March 28th 2025.

First 2,000 gallons                                                 $21.16 Minimum Bill

Next 8,000 gallons                                                 $ 7.89 per 1,000 gallons

Next 40,000 gallons                                              $ 6.26 per 1,000 gallons

Next 50,000 gallons                                              $ 4.92 per 1,000 gallons

SPECIAL NON-RECURRING CHARGES

Broken Lock Fee                                                                            $58.00

Connection / Turn on Charge                                                     $18.00

Connection / Turn on Charge (After Hours)                             $64.00

Field Collection Charge                                                                $18.00

Field Collection Charge (After Hours)                                       $64.00

Late Payment Charge                                                                       10%

Meter Relocation Charge                                                    Actual Cost

The Following Data Sheets contain information on various issues that arise with water service. These Data Sheets are designed to help a customer understand and solve issues related to their water service with our Association.

To Open the File – Click on the Title and Open the Document

1. ARE YOU LOOKING FOR A LEAK? – This Data Sheet outlines a process to help locate a leak from the meter to the house.
2. CUSTOMER CONNECTION SHEET – This Data Sheet illustrates where a customer connects to the Water Meter and where the Customer maintenance responsibility begins.
3. PAYMENT AGREEMENT – This Data Sheet explains the Rules associated with a Payment Agreement.
4. LEAK ADJUSTMENT – This Data Sheet explains the Rules of how a Leak Adjustment is given and calculated for a customer.

HOW TO AVOID FROZEN PIPES AND ISSUES CAUSED BY COLD WEATHER

To avoid the expense and inconvenience of frozen and broken water pipes, we wanted to provide some tips to help you get ahead of plumbing problems caused by freezing temperatures and cold-weather.

Taking these actions before cold weather arrives can save a lot of money and headaches during freezing temperature and cold weather.

THE FOLLOWING ACTIONS CAN HELP PREVENT YOU FROM EXPERIENCING FREEZING PIPES:

1. Open cabinet doors leading to areas with exposed pipes (such as doors under sinks), so that the air inside the dwelling can warm them. The natural flow of warmer air will help avoid problems.
2. We recommend leaving your faucets run with a “pencil tip” width drip at each faucet.  A very slow drip will keep the water moving and will help prevent pipes from freezing. A pencil tip drip will only use an estimated 120 gallons per day, and is much cheaper than broken pipes.
3. Keep your thermostat set at 65 degrees and above in the entire house.
4. Be sure to Insulate pipes that may be vulnerable to the cold or have caused problems before. Pipes that are close to exterior walls or in unheated basements or crawlspaces can be wrapped with insulation.
5. Be sure that all Crawl Spaces and basements are completely closed. 
6. Mobile Homes- Be sure that the underpinning around the mobile home is in place and secure, being sure not to leave any gaps where cold air can enter.  Use a Heat tape and insulation to the Water line that comes up out of the ground into the mobile home.
7. If you have an attached garage, keep its doors shut, especially if appliances and plumbing are located in these areas. If the garage is unheated and plumbing is in this location, consider adding a heat source to keep the temperature above freezing.
8. Be sure to know where your water shut off valve is located in your home or dwelling so you can access it quickly and safely if a problem occurs. The shut off valve is normally located in the basement, crawl space, or where the water line enters into the dwelling.  
9. Be sure to turn off all outdoor faucets and remove hoses.  Drain Faucets if necessary.
10. Winterize unheated or vacant buildings. 
11. Be sure to check outdoor agricultural waterers and fixtures on a daily basis during cold weather.
12. Take a look at the Meter Lid – and make sure your Meter lid is completely covering the Meter well so cold air cannot get in. If your meter lid is broken, call the office and let us know.

IF YOUR PIPES HAVE FROZEN

1. Open ALL Faucets immediately.  When pipes begin to unthaw, the water will expand and cause pipes to break. Opening Faucets will help reduce the pressure from thawing pipes and may prevent damage.

1. Thaw the pipe as soon as possible or call a plumber for help.  When thawing things – slower is better! A hair dryer directed at the frozen area of the pipe is appropriate. DO NOT USE A BLOWTORCH!  A Blowtorch may damage pipes long term and when pipes are warmed too fast, they may break anyway.

IN CASE OF EMERGENCY:

When an Emergency such as broken pipes or a leak occurs, the very first thing you must do is to shut the water off.  It is very important to know where your shut-off valve is located. 

Disconnection Days for Non-Payment of Bills have been set for 2025.

JANUARY – Wednesday, January 22nd 2025

FEBRUARY- Monday, February 24th 2025

MARCH – Monday, March 24th 2025

APRIL – Wednesday, April 23rd 2025

MAY – Wednesday, May 21st 2025

JUNE – Monday, June 23rd 2025

JULY – Wednesday, July 23rd 2025

AUGUST – Monday, August 25th 2025

SEPTEMBER – Wednesday, September 24th 2025

OCTOBER – Monday, October 27th 2025

NOVEMBER – Wednesday, November 19th 2025